The follow policies are based on the following circumstances for each type of order or product. Please contact us if you have any questions.
Upon placing an order an invoice will be sent to you via email which can be paid via card/bank transfer. Once the payment is received the sale is final and there will be no refunds. That said, if for some reason you do not need the blocks you paid for we will attempt to sell them to another customer, time permitting. If we can sell them to another customer we will, but only refund 75% of the total invoice.
We make the absolute best production blocks in the country! In addition, our reputation speaks for itself in regards to helping our customers, to the best of our ability.
Once the payment is received the sale is final and there will be no refunds.